Shipping and Handling
We accept orders 24 hours a day, 7 days a week. Orders are shipped from our Commerce, California. All orders are subject to processing time (up to 24 hours), which is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our warehouse by the applicable carrier. Orders received on weekends and holidays will be processed and shipped on the next business day. After we receive your order and payment has been approved, Orders with standard shipping can still take up to 3 - 7 business days, priority shipping can still take up to 2 - 3 business days, estimated arrival dates are not guaranteed.
Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if an item is returned for any reason.
Expedited & Priority Shipping
For same-day processing, please place your order by 1:00 PM Pacific Time (Monday–Friday). Orders placed after this cutoff or on weekends will be processed the next business day.
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Service Notes: UPS and FedEx deliver on business days only (Monday–Friday).
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Timing Example: An Overnight order placed Monday before 1:00 PM PT will arrive Tuesday. If placed after 1:00 PM PT, it will ship Tuesday and arrive Wednesday.
Lost or Stolen Packages If your tracking shows "Delivered" but you cannot find your package, please notify us within 10 days.
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File a Claim: You must file a claim with the carrier (e.g., USPS) and provide us with the claim number.
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Our Action: We will open an inquiry with the carrier. If they confirm the package is lost, we will reship your items or provide store credit if the items are out of stock.
Important Details
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Address Accuracy: Curvy Sense is not responsible for packages sent to an incorrect address provided by the customer.
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Refused Deliveries: If an order is refused and returned to us, a 10% restocking fee will apply, and original shipping fees are non-refundable.
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Order Verification: If your billing and shipping addresses differ, we may contact you for verification. Please respond promptly to avoid delays or cancellation.
Curvysense.com ships to all 50 United States and territories
All orders are subject up to a 1-2 business day processing time prior to shipping.
UPS 2nd Day and 3 Days shipping must be placed before 12 pm (PST) to ship out on same day.
UPS shipment are only delivered on Business days (Monday-Friday).
| Order Total | Standard Shipping | Priority Shipping |
| 3-7 Business Days | 2-4 Business Days | |
| $0 - $75.00 | $8.95 | $14 |
| $75.01 - $149.99 | FREE* | $16 |
| $150 - $199.99 | FREE* | $18 |
| $200 - $249.99 | FREE* | $20 |
| $250 - $299.99 | FREE* | $24 |
| $300 - $349.99 | FREE* | $28 |
| $350 - $399.99 | FREE* | $32 |
| $400 - $499.99 | FREE* | $36 |
| $500 - UP | FREE* | $40 |
- Standard Shipping: Usually arrives within 3–7 business days (excludes Sundays and holidays).
- Free Shipping: Enjoy free shipping on all U.S. orders of $75 or more.
- Priority Service: While faster, please note that priority delivery dates are not guaranteed due to potential carrier delays.
- AK, HI, P.O. Boxes, & APO/FPO: Expect delivery within 3–15 business days.
- Our Carrier: All orders are shipped via USPS or UPS.
Curvysense.com ships to all Canadian Provinces.
All orders are subject up to a 2-3 business day processing time prior to shipping.
| Order Total | RRD Canada Shipping |
| 7 - 20 Business Days (Canada Customs May Delay Shipping) | |
| $0 - $149.99 | $11.95 |
| $150.00 - UP | FREE* |
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Delivery Timeline: Standard shipping typically arrives within 7–20 business days (excludes Sundays and holidays).
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Free Shipping: Enjoy free shipping on Canadian orders of $150 or more.
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Carrier Info: Orders are shipped via RRD or USPS. Please note that delivery dates are estimates and may be affected by carrier delays outside of our control.
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Responsibility: Customers are responsible for all import taxes and duties levied by the Canada Border Services Agency (CBSA).
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Thresholds: Taxes (GST/HST/PST) may apply to orders over $20 CAD. Duties depend on the product type and country of origin.
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Collection: Fees are collected by the carrier (Canada Post) upon delivery. If you are unavailable to pay at the door, the carrier will provide instructions for pickup and payment at a local outlet.
Curvysense.com ships to worldwide
All orders are subject up to a 2-3 business day processing time prior to shipping.
- Standard international shipping usually arrives within 15 - 25 business days from the shipped date, excluding Sundays and holidays. Delivery dates are not guaranteed, delivery may be delayed by mail carrier because of circumstances beyond our control.
- **International orders may be subject to import taxes, duties and customs fees, which are levied once your package reaches your country and are the responsibility of the customer.
- International shipping USPS
USPS GENERAL DELIVERY SERVICE
If you have been displaced and don’t have a permanent address or want to prevent your order from being stolen, USPS General Delivery service allows you to pick up your mail for up to 30 days at a designated Postal identified location in your current community. Make sure senders of your mail use the ZIP Code for the area’s designated Post Office. The ZIP+4 will indicate General Delivery.
To find the Post Office that handles General Delivery in any area, call 1-800-ASK-USPS (1-800-275-8777) and request “Customer Service.”
An example of a properly-formatted General Delivery address looks like this:
- Name: YOUR NAME
- Address: GENERAL DELIVERY
- CIty: YOUR POST OFFICE CITY
- State: YOUR POST OFFICE STATE
- Zip Code: YOUR POST OFFICCE ZIPCODE
You can also obtain the proper General Delivery address information at any Post Office, or by selecting the “Look Up a ZIP Code” button on the www.usps.com home page. Using the ZIP Code lookup tool, type “General Delivery” in the address line, followed by the City and State, and click “Find.” The General Delivery location’s ZIP Code will be provided.